The Story of Ines

The Story of Ines

Agora #94
16 - 18

Previously, there was discrimination between AD and ASTs but after the creation of the CA role, the discrimination shifted to being between CAs and TAs with the introduction of separate job families to reinforce the distinction.

The Story of Ines, The Story of some of Us, and It Could be the Story of You.
Working and Living in the Contract Agents Career Framework

I arrived at the agency 15 years ago as a Contract Agent (CA) Function Group (FG) III. At that time,  other colleagues were working as project consultants  who now are senior experts and managers. What were the reasons for their success up the career ladder and my humbler crawl?

For a start, they managed to secure Temporary Agent (TA) positions, and secondly (and possibly relatedly) they had informal sponsorship within the institution. From my side, I focused on hard work and continued learning with an expectation that validation and recognition would come, eventually.

When you enter an institution in a lower-level position, there are greater obstacles to job opportunities allowing progress. The cliché of working your way up the ladder only works for some. If someone has a generalist profile, it can be harder to find an entry point into the workforce and women usually will resign to doing so at a lower grade, at their professional peril.

After joining the institution, I experienced both ups and downs. At the time there were two vacancies open, a CA FG III or a TA AST 1. I was overqualified for each of them, but I thought at least the CA FGIII was a higher level, so it was a better option. How wrong I was.

Initially, the work was interesting, and I was allowed to take on responsibilities beyond my grade but opportunities to apply for higher positions were rare in a small and specialised agency. Promotions of CAs take five, six, or more years to materialise. Those colleagues who entered at AST 1 level, however were promoted very quickly and frequently (every 2 to 3 years) and soon became AST 5 or 6 and their career prospects blossomed with little, or no distinction made between AST and AD levels’ duties. They also moved quickly to the latter. Previously, there was discrimination between AD and ASTs but after the creation of the CA role, the discrimination shifted to being between CAs and TAs with the introduction of separate job families to reinforce the distinction.

Not only is the promotion process for CAs so slow, but even when it happens, the FG remains the same. Usually, only an external recruitment offers the possibility to move to a higher level. The only alternative to career progression within the institutions and agencies is to leave to another one, which often means moving to another country.

However, the positions with the best chance of being secured tend to be those within the same grade group, or just above (i.e. from FGIII to FGIV). When you apply externally for a position, the experience valued is only that which fits your grade. In some cases, you are offered the same contract you already have, making relocation both pointless and risky. (You don’t move to another country just for a 10% salary increase and you still have the probationary period.)

A lot of attention is given to gender parity for TAs and experts, but at the assistant level it is neglected. Of course, there are more women for a variety of reasons, but the disparity is that any men who enter the FGIII function group don’t stay there for long. They quickly move upwards to higher positions. They don’t belong there. Perhaps it’s because when you join as an assistant, there’s a level of camaraderie that’s expected from women in the same category that’s not required from women at senior levels (to the same degree at least) or from men at any level. If you don’t subscribe to this groupthink, all together modus operandi, you will suffer for it. No room for individualism here because it is the antithesis of teamwork.

In higher roles (e.g., expert positions), being independent is tolerated, and embraced even, but as an assistant, you must conform. Remaining silent and hiding thinking can at times receive more credit than those who express themselves and are then deemed disloyal to the pack. Organising gifts, helping others, and complying with expectations are, of course, positive attributes, but they are often some of the only attributes which get recognised, reinforcing the gender stereotype of the grade and professional pigeon-holing. Being outspoken is a form of self-sabotage although if someone more senior repeats your same views they could become insightful.

Fortunately, after 10 years I managed to achieve a FGIV level within the same organisation via external recruitment and (as I learnt through the grapevine) an anonymously marked test placing me on the reserve list. Why should this matter? Because an internal candidate going through external selection is usually the least desired recruit, otherwise it could have been done internally. Or, if it’s the test that makes the difference for selection then there was no one routing for this candidate in the interview, and no sponsor pushing internally, or none worth their weight.

There is even a bad practice of not informing internal candidates of the outcome of their interviews. You receive no feedback on what went wrong or how to improve for the future. No acknowledgement that you even tried and were offering to do more.  Skills and knowledge developed in-house are the least appreciated. Anyone from anywhere else is surely more capable or deserving.

And still, loyalty, growth, and trust are some of the most frequently cited corporate values but sadly they don’t seem to work both ways. The satisfaction from my achievement overrode my disappointment in the organisation. I had become a warrior.

Although, even after making that step up to FGIV a lot of effort is required to change how you are perceived, and some people’s minds never change, and they will consistently seek to downgrade you one way or another. I used to seek institutional validation, but it never came although thankfully I have received it on a human colleague-to-colleague level and from external counterparts.

Indeed, I have found there is an inverse relationship between how we are valued externally and internally. If anything, the more I sought to express myself and show what I could do, the more I felt resented. The prize comes from being great within your box, from conforming. That comes easier for some compared to others. There is a strong group dynamic—you either belong, or you don’t. If you think for yourself and challenge the status quo you are seen as a threat although there are some rewards. You will most probably form good friendships with other independent thinkers across your institution working in any area!

Looking back, I once believed my time to realise myself professionally would come, but there is little to achieve in an agency dominated by closed groups (oldcomers, TAs, etc.). Now, I no longer see opportunities for advancement here but perhaps elsewhere. Retirement has entered the horizon, and I see it as a chance to achieve what I had hoped for in my career by doing something else. Satisfaction comes in different ways; in writing an article like this for instance or advising junior colleagues that remind me of myself, in keeping abreast of developments in my professional area. In those moments I recognise my seniority exists in more ways than having gone up the ladder. To have weathered the storm. To have managed to preserve my integrity, to have kept my job and my career, however humble. To have dreams for the future.

“It is never too late to become what you might have been.”

(Quote attributed to George Eliot, sometimes misattributed to Barnett.)

Anonymous testimony from one of our colleagues